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​The Office of the Fairness Commissioner's
Commitment to Access​ibility

We, the staff of the Office of the Fairness Commissioner (OFC), are committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario's accessibility laws.

The OFC understands that the AODA and its accessibility requirements do not substitute or limit its obligations under the
Ontario Human Rights Code or obligations to people with disabilities. The OFC is in full compliance with the spirit, intent and provisions of the Ontario Human Rights Code, is committed to providing the highest quality customer service.

This statement of our commitment reflects our best efforts to provide excellent customer service, within the limits of our resources, by:

  • being sensitive, aware, and knowledgeable about the realities of prejudice and discrimination.
  • recognizing and accommodating the diverse needs of our many clients' groups
  • providing accessible services, information and materials.
  • acting on issues brought to the Commissioner as quickly as possible while maintaining the high quality of our work.
  • responding to questions, concerns and criticism in a prompt, fair and respectful way.

If you have any questions or feedback relating to the OFC's provision of customer service to persons with disabilities, please contact us.

Related Information​

The OFC will provide documents or the information in them to people with disabilities in a format they can use. The preparation of an alternative format may result in delays in providing the requested information.

To request an alternate format, please contact us at or 416-325-9380.

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Glossary of Terms/Acronyms

AODA – Accessibility for Ontarians with Disabilities Act, 2005
IASR – Integrated Accessibility Standards Regulation
OFC – Office of the Fairness Commissioner
OPS – Ontario Public Service
WCAG– Web Content Accessibility Guidelines

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How to Contact Us

Questions or comments about the Office of Fairness Commissioner’s accessibility plan are welcome.

: 416-325-9380
Toll Free: 1-877-727-5365
TTY (Toll Free): 1-833-630-6017
TTY (Local): 416-935-3138

Website address:

Visit the
Accessibility in Ontario page at: The site promotes accessibility and provides information and resources on how to make Ontario a barrier-free province. ​​

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